Family Support Centers – DHS Application Support

On this page you will find Job Aids and other resources that will guide you through the use of Family Support Centers application in Synergy with step-by-step instructions.

Application Access:

Application login credentials are managed by DHS’ Service Desk. When a new user is added their supervisor, or agency designee must request access on their behalf by completing the ISAR (Information Services Access Request) form for their specific application needs. A new ISAR must be completed immediately when a worker’s access needs have changed or when the worker leaves the agency. The ISAR (Information Services Access Request) Form can be completed online. You can use this online form to request a new account, modify an existing account, or close an account.

Online ISAR Site

Important Reminder: All of the information in DHS’ applications are considered confidential. Access is limited to persons with user identification assigned by Allegheny County. Do not share or distribute your assigned user credentials. Unauthorized access to these applications or unauthorized use of the information contained therein is a violation of County, State, and Federal laws.