On this page you will find Job Aids and other resources that will guide you through the use of Jail Collaborative application with step-by-step instructions.
Application Access:
Application login credentials are managed by DHS’ Service Desk. When a new user is added their supervisor, or agency designee must request access on their behalf by completing the ISAR (Information Services Access Request) form for their specific application needs. A new ISAR must be completed immediately when a worker’s access needs have changed or when the worker leaves the agency. The ISAR (Information Services Access Request) Form can be completed online. You can use this online form to request a new account, modify an existing account, or close an account.
Online ISAR Site
Important Reminder: All of the information in DHS’ applications are considered confidential. Access is limited to persons with user identification assigned by Allegheny County. Do not share or distribute your assigned user credentials. Unauthorized access to these applications or unauthorized use of the information contained therein is a violation of County, State, and Federal laws.
Online Applications now require the use of Okta:
Okta Login Intro – 2.5 minute video
Okta Provider Webinar – 13 minute video
Okta – Logging in with Multiple Roles
IT and Practices Guides
External User Application Guide
ACJC Data Entry (IT) Guide
BIP Provider Manual (Practices & Standards)
Jail Collaborative – Provider FAQ
Jail Collaborative Job Aids
Transportation Assistance: Program Staff
Transportation Assistance: Providers
Quick Reference: BIP Providers – Waitlist
Adding Collateral
Adding Employment Information
Adding Notes
Admin Reports
Aftercare Outcome
Alternative Housing Clearance
Documenting a New Provider Intake
Drug & Alcohol Outcomes
Batterers Intervention Program Outcome
Cognitive Behavioral Treatment Outcome
Closing an Intake/Summary
Diversion Drug & Alcohol Outcome
Domestic Abuse Counseling Outcome
Education Outcome
Employment and Training Outcomes
Ending a Service Episode
Family Support Outcome
HOPE Pod Outcomes
Housing Outcome
Mentoring Outcomes and Measures
Re-Entry Pod Outcomes
Refer a Client for Additional Services
Reports
Requesting a New Provider Service
Supplemental Intake Form
Waitlist
Contact the DHS Service Desk to schedule training.